Refund Policy

Effective Date: 08 September 2025

This Refund and Cancellation Policy explains how you can cancel or seek assistance for any eBook purchased through Singla Publishers.

1. Order Cancellations

• Once an order for an eBook has been placed and the digital file has been delivered or made accessible, it cannot be cancelled or refunded.
• As eBooks are delivered instantly in digital format, cancellation requests will not be accepted after purchase.

2. eBook Purchases

• All eBook sales are final and non-refundable.
• If you face any technical issues (e.g., download errors, file corruption, or access problems), please contact our support team within 3 days of purchase for assistance.
• Our team will help restore access or resend the eBook at no additional cost.

3. Incorrect or Incomplete Downloads

• In the unlikely event that you receive an incorrect or incomplete eBook file, please notify us within 3 days of purchase.
• After verification, we will provide you with the correct file or renewed download access.

4. Refund Processing

• Refunds are not applicable for digital eBook purchases except in verified cases of duplicate payment or a failed transaction.
• If a refund is approved under special circumstances, it will be credited within 7 working days to your original payment method.

5. Third-Party or Author Warranty

• Some eBooks may include external links or bonus content from authors. Singla Publishers is not responsible for third-party warranties, promotions, or content access issues.

6. Contact Us

For assistance with downloads, access issues, or special refund cases, please contact: